Taking your business communications to the next level

Avaya, a global leader in business/enterprise communications, will be hosting one of its top events for the year, Evolutions 2012, in Kingston, Jamaica.

Today’s business environment, regardless of the size of an organization, is all about fostering productivity, effectiveness and efficiency. Many are called to do more with less. Businesses must not only keep all of their employees connected and in a position to collaborate, they must also proficiently manage customer and client relationships, which are critical inputs to strategy development and improving performance.

Close on the heels of our discussion of unified communications, Going the unified route? What does it mean and could it be right for your organisation?, businesses and their management teams have an opportunity to learn more. One of leading enterprise communications provider, Avaya, will be having a major conference in the Caribbean.

Evolutions 2012, which will be held on 1 March 2012 at the Jamaica Pegasus Hotel, in Kingston Jamaica, is a one-day intellectual forum where the latest trends on the future of communications and collaboration are discussed. The event is expected to draw over 350 attendees. More importantly, Evolutions can be experienced remotely, via web.aliveTM (Avaya’s own online collaboration tool), and live streaming. It is one of the premier events on the Avaya calendar, and has been generating quite a bit of buzz by those in the know.

But who or what is Avaya?

Founded in 2000, Avaya is a US company of distinguished pedigree. It is a spin off of Lucent Technologies, which in turn was a spin off of AT&T Technologies. Throughout the years it has become a global brand, having expanded its operations from the Americas into Europe and Asia. However, the company received widespread recognition when it purchased Nortel Enterprise in 2009, which further strengthen its position internationally.

Avaya is widely recognized by industry and technology experts, such as Gartner a key opinion leader, as a world leader in the following areas:

  • unified communications and telephony systems
  • contact center
  • enterprise messaging
  • fixed mobile convergence, and
  • voice maintenance services. (Source: Avaya)

Avaya is a USD 9.3 billion company that employs nearly 19,000 people worldwide. It is also an innovator, with approximately 3,000 research and development professionals and approximately 5,600 patents or patents pending (Source: Avaya).

What can be expected from Evolutions 2012?

The theme for Evolution 2012 is “Live the Avaya Experience”. Hence the programme features a rich mix of talks by industry experts, ranging from those that show how Avaya solutions can tackle crucial problems that organisations today face, to discussing how newer technologies are having an impact on the status quo. The event also features an expo, where products and services from Avaya, select business partners and sponsors will be showcased.

 Who should attend?

Evolutions 2012 would benefit decision makers across both the private and public sectors, particularly those who work in IT/ICT, operations, sales and marketing, and finance, who are keen to explore new and different option to improve business performance. Although Avaya is one of the world’s leading enterprise communications providers, one of its main focal areas is small and medium enterprises (SMEs), which are the majority of businesses in the Caribbean. Avaya provides customised communications solutions for SMEs – from 5 to 250 employees – which can increase efficiency, productivity and ultimately competitiveness.

To attend or participate in Evolutions 2012, visit the event website to find out more and to register.

All images courtesy of Avaya.