Roundup: for the week ending 30 November 2014

A roundup of ICT/technology news from across the Caribbean region for the period Monday 24 November to 30 November 2014.

Monday, 24 November 2014

Telecoms company to add charge for printed bills as eBilling comes on stream

Antigua and Barbuda – Thousands of LIME customers will soon have to pay more for paper billing services as the company ramps up its eBilling programme in Antigua & Barbuda and the rest of the Caribbean… more

Four Web Shops Closed Before Bill Hit House

Bahamas – At least four web shop operators exited the industry before the new Gaming Bill ever went to Parliament, a prominent attorney has revealed, while confirming that Percy’s Island Game was “definitely going ahead” to obtain a license… more

Business Monday: Digicel remains dominant

Barbados – A planned merger of the regional operations of Cable & Wireless Caribbean and Columbus Communications will not change the fact that Digicel is the dominant communications carrier in the Caribbean… more

BUSINESS BYTE: Digicel launches Christmas promotion

Dominica – One of Dominica’s telecommunication giants, Digicel, has launched its “Together we make Christmas better” promotion with much enthusiasm and Christmas cheer last Friday, despite gloomy weather… more

LIME’s New Fee Dampens Festivity

Jamaica – THE EDITOR, Sir: If you are a LIME customer, you would have seen an accompanying letter with your November bill from the CEO of LIME Caribbean, Martin Roos, informing you of an additional monthly fee of $262, inclusive of taxes as of January 1, 2015… more

OUR invites public response on service standards for telecoms industry

Jamaica – The Office of Utilities Regulation (OUR) has invited customers of telecommunications companies to give feedback on a proposed rulemaking for quality of service standards and consumer protection guidelines for the sector… more

Cable And Wireless Worked With UK Spy Agency

Regional – Cable and Wireless worked with a British government spy agency to hand over the Internet data of millions of people around the world, according to international media reports… more

Digicel in breach of Internet neutrality principles – Eastern Caribbean telecoms authority

Regional – Telecommunications company Digicel has been found to be in breach of the principle of Internet Neutrality in the Eastern Caribbean… more

ECTEL to ‘carefully monitor’ CWC’s proposed acquisition of Columbus International

Regional – Following the announcement earlier this month that Cable & Wireless Communications (CWC) had agreed to pay USD1.85 billion for 100% of the equity of privately-owned, Barbados-based telecoms provider Columbus International, regional telecoms regulator the Eastern Caribbean Telecommunications Regulatory Authority (ECTEL) has said it will ‘carefully monitor the situation and advise the Ministers accordingly to ensure that consumers continue to benefit from a choice of service providers and services’… more

Merger a plus for Caribbean, says C&W

Regional – The planned merger of Cable & Wireless and Columbus Communications in the Caribbean could well be a boon for accelerating the roll-out of broadband in Barbados and the wider region… more

St Lucia Minister criticises LIME over billing charges

Saint Lucia – Telecommunications Minister Dr James Fletcher has criticised the decision by the British telecommunications company, LIME, to introduce a charge for printed copies of the bills to customers… more

Tuesday, 25 November 2014

New Strategies

Barbados – Government is currently developing legislation to ensure that this island’s telecommunications sector remains competitive… more will not give Business Directory to those with residential numbers

Guyana – Dear Editor, The yellow pages in any telephone directory have always been of great interest to me due to the fact that they showcase talent in terms of concepts, creativity, etc.… more

Limited US airwaves fetch US$34B and counting

Guyana – A multi-billion US dollar auction for six blocks of airwaves has attracted huge interest in that North American country. It has also starkly highlighted how Guyana deliberately set about giving away what is one of its most valuable assets… more

LIME Columbus Merger Better For Consumers

Jamaica – THE EDITOR, Sir: I am of the opinion that the impending merger between telecommunication providers Columbus Communication with LIME will result in better customer service on all fronts… more

Quality of Service Standards coming for telecoms sector

Jamaica – Jamaica’s  Office of  Utilities Regulation (OUR) says it is one step closer to formalising Quality of  Service Standards for the telecommunications sector… more

Young girls being taught coding

Jamaica – TWENTY-FIVE female students, aged 11 to 15 years, are being trained to become coders as part of the Government’s thrust to increase skills in information technology for national development, and boost the number of women in the male-dominated field… more

C&W, Columbus Assure ECTEL

Regional – CABLE& Wireless Communications plc and Columbus say they welcome the commitment by Eastern Caribbean Telecommunications Regulatory Authority (ECTEL) to understand fully the impact of their recently announced takeover. transaction… more

Hoping for best from LIME, Flow

Regional – The announcement a few weeks ago about the acquisition of Flow by LIME was quite shocking for most Bajans. I have to admit that I, too, am quite concerned about this latest development… more

ICT: Measuring the Information Society Report 2014

Regional – Over three billion people are now online and information and communication technology (ICT) growth remains buoyant in just about every country worldwide, according to ITU’s flagship annual Measuring the Information Society Reportmore

On Microsoft’s M4 Roadshow

Trinidad and Tobago – On Thursday, Microsoft T&T hosted a major local conference at the Hyatt Regency, with a strong slate of speakers ready to explain the company’s offerings ( to a profile of visitors who ranged from IT professionals to public-sector infrastructure planners… more

Wednesday, 26 November 2014

Tek back de airwaves or lose you voice

Guyana – “You can fool some of de people some of de time, all de people, some of de time, but never all de people all de time.” … more

Jamaica flag (Wikipedia)Bill and Melinda Gates give J$226m to Jamaica’s ICT development

Jamaica – The Bill & Melinda Gates Foundation has provided US$2 million (approximately J$226 million) to finance a project to provide Jamaicans with increased access to Information and Communications Technology (ICT) services, as well as training to promote personal, organizational and national development… more

Cable & Wireless Business Solutions launches MyBusiness in Jamaica

Jamaica – Cable & Wireless Business Solutions announced today the launch of its Hosted PBX solution – One Voice available for Small and Medium Enterprise (SME) business customers… more

Consumer The Casualty Of No Competition

Jamaica – THE EDITOR, Sir: Following a plethora of commentary across Jamaican media over the past number of weeks in regard to Cable & Wireless’ acquisition of Flow, I would like to add my two cents, for I can no longer stay quiet… more

Customer Satisfaction Surges With Global Outsourcing Solutions – Leading BPO increases customer satisfaction by 100% via Digicel Business

Jamaica – Founded in 2012, Global Outsourcing Solutions (GOS) was started in 2012 and is a digital contact centre specialising in delivering high-quality and cost-effective solutions for the business-to-business, financial, healthcare, hospitality, insurance and telecommunications industries… more

Digicel Business digs deeper into BYOD market

Jamaica – DIGICEL Business says it has partnered with a second mobile device management (MDM) provider as part of its thrust into the bring-your-own-device (BYOD) market… more

Ja Short On Brainpower To Mine Data – Gordon

Jamaica – DR PETER-John Gordon, a lecturer in economics at the University of the West Indies, Mona, has said Jamaica does not have the capacity to do major data mining… more

Con artist targets Flow customers

Trinidad and Tobago – As the Christmas spending season draws nearer, a cyber con artist is targeting Flow’s cable TV customers… more

Thursday, 27 November 2014

BTC is Upgrading One Lucky Customer to a New House This Christmas

Bahamas – This Christmas, BTC will be upgrading one lucky customer to a brand new home as well as giving away thousands in cash, and other prizes… more

Barbados flagFreundel Stuart meets with Cable & Wireless and Columbus Bosses over acquisition

Barbados – Prime Minister Freundel Stuart urged of Cable and Wireless Communications management and officials of Columbus International Inc. to explain the proposed merger to its customers, and to do what is in the best interest of the public… more

Hope predicts green light for C&W takeover

Barbados – A communications consultant is predicting that Cable & Wireless Communications’ (CWC) proposed takeover of Columbus International will get the green light from regulators, arguing that the Barbados market is too small for three telecoms service providers… more

Students Must Be Proficient In Math, Science And Technology – High Commissioner

Jamaica – High Commissioner to the United Kingdom (UK), Her Excellency Aloun Ndombet Assamba, says students should ensure proficiency in Mathematics, Science and Technology, in order to fit into the jobs to come, and to be able to create work… more

Digicel welcomes CTU’s involvement in Cable and Wireless acquisition

Regional – Digicel said yesterday it welcomed confirmation by the Caribbean Telecommunications Union (CTU) that it intends to involve itself fully with immediate effect in the proposed acquisition of Columbus International Inc by UK-based Cable and Wireless Communications earlier this month… more

TelEm Internet service interrupted Wednesday

Sint Maarten – TelEm Group business and residential customers experienced an interruption in Internet service between 4:00 and 8:00pm Wednesday… more

Blink bmobile promotes technology to improve regional education

Trinidad and Tobago – ON the surface, cricket and video conferencing may seem to have nothing in common… more

Friday, 28 November 2014

How secure is Barbados’ new centralized healthcare information system?

Barbados – Think about the following scenario for a minute: A Caribbean government deploys a health information system (HIS) with the goal of improving the quality and coordination of patient care in the public health system… more

LIME decides against bill fee

Barbados – LIME’s paper bills will remain free… more

LIME decides against fee for posted bills

Barbados – In response to customer feedback, LIME has decided not to implement the paper bill fees on January 1, 2015, as previously announced… more and BEL Acquisitions to be Heard in CCJ

Belize – BTL Employees’ Trust, British Caribbean Bank and Fortis Energy International continue to campaign for Belize Telemedia Limited and Belize Electricity Limited to be returned to them, but money in the form of compensation for the acquired companies from the Government wouldn’t be a bad second choice… more

Upgrade Christmas with LIME

Cayman Islands – This Christmas make an upgrade. LIME has a slew of great deals and offers for the holiday… more

BUSINESS BYTE: LIME responds to customers’ concerns about eBilling

Dominica – In response to customer feedback, LIME has decided not to implement the paper bill fees, as previously advised… more

LIME Responds to Customers’ Concerns About eBilling

Grenada – In response to customer feedback, LIME has decided not to implement the paper bill fees, as previously advised… more

Cloud benefits far outweigh the risks

Jamaica – As many as 80 per cent of businesses can cut costs by up to 20 per cent using cloud computing, according to the European Commission… more

Mobile Termination Rates Versus Value Products

Jamaica – Jamaicans talked for more than 11 billion minutes on their mobile phones in less than two years after the initial reduction of mobile termination rates, according to analysis by the Fair Trading Commission (FTC)… more

Did Something Hit The Fan?

Saint Lucia – MY laptop is sick. Something has gone wrong with its fan. This forces me back to picking out one letter at a time… more

Saturday, 29 November 2014

LIME pulls fees for pr bills

Antigua and Barbuda – Telecommunications company, LIME, has yielded to pressure from customers who are outraged at the company’s proposed tariff on paper-billing, by withdrawing the proposed fee… more

Issuing of radio licences to date not legal

Guyana – Dear Editor, Since I see some confusion regarding the allocation of frequencies and the way they should be obtained, I would like to offer some observations to the public which hopefully will bring the situation more clearly into focus… more

Interference and fraud, towards a bilateral solution…

Jamaica – THE EDITOR, Sir: In a letter to the editor written by a Mr Bernard Francis and published in The Gleaner on Saturday, November 22, 2014, the writer asserted that “Cable and Wireless has helped Britain to spy on unsuspecting Internet users across the world”… more

Level Playing Field For Telecom Consumers

Jamaica – THE EDITOR, Sir: After reading the article by Gail Moss-Solomon (‘Digicel states position on proposed merger’, November 27, 2014), as a consumer of all three – Cable & Wireless, Digicel and Flow – I must say I would have to agree with some of her points… more

Patrick Hoyos: ECTEL – the “mouse” that roared

Regional – I’m going to have to start today’s column by being perfectly honest with you: Up to last week, I had never heard of ECTEL… more

Confidential Conversation Caught

Saint Lucia – AS we celebrate Police Week 2014 in Saint Lucia, it is worth remembering the role of Information and Communication Technologies in the administration of policing, law and order… more

A LIME Blunder

Saint Lucia – WE are pleased to see that LIME has demonstrated some good sense and withdrawn its letter to subscribers announcing its intention to institute a charge for billing them, come January… more

Increased ICT connection and productivity to foster better jobs and economic growth in St Lucia

Saint Lucia – Saint Lucia’s government reported on Friday concrete advances in investment climate, connectivity, and productivity at the second accountability workshop of the Caribbean Growth Forum (CGF)… more

Sunday, 30 November 2014 Mobiles in Bahamas Ready to Receive Credit from Bahamians Worldwide through

Bahamas – Bahamians living outside their homeland have now the chance to send instant mobile credit to the Caribbeans in less than 1 minute. In other words, no matter the residence country (USA, Canada, Australia, etc), anyone can now top up a BTC mobile in Bahamas on… more

Cable Bahamas invests $400,000 with new 42-foot mega satellite antenna

Bahamas – Cable Bahamas has invested more than $400,000 in a new satellite antenna that enables the company to reduce costs and enhance its REVTV signal quality on all digital and HD signals… more

CAC launches SMS service for bad-product notification

Jamaica – The Consumer Affairs Commission (CAC) today (Sunday, November 30) launched its free Short Messaging Service (SMS) Notification and Alert service to provide information via cell phones to the public on issues relating to food and product recalls… more

NCB backs UWI cyber security research and policy development

Jamaica – Cybercrime is a major source of concern for the financial sector, and National Commercial Bank (NCB) says it is committed to supporting research aimed at developing cyber security policy in Jamaica… more


Image credits:   (Mick Baker)rooster (flickr);  The West Indian News;  Wikipedia;  Wikipedia;  Belize Web;  Wikipedia; The Eleutheran