Tag Archive: outsourcing

Apr 18 2016

Roundup: for the week ending 17 April 2016

A roundup of the latest ICT/technology news from across the Caribbean region for the period Monday 11 April to Sunday 17 April 2016. Monday, 11 April 2016 John Gomez named new Chief Operating Officer of Cable Bahamas Bahamas – Cable Bahamas Ltd (CBL) announced today that John Gomez has been appointed Chief Operations Officer of the …

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Permanent link to this article: http://www.ict-pulse.com/2016/04/roundup-week-17-april-2016/

Apr 04 2016

Roundup: for the week ending 3 April 2016

A roundup of the latest ICT/technology news from across the Caribbean region for the period Monday 28 March to Sunday 3 April 2016. Monday, 28 March 2016 Business Monday: ICT Changing Our Lives Barbados – AS BARBADIAN companies look to achieve greater efficiencies they are being reminded that leveraging advances in communications technology is imperative …

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Permanent link to this article: http://www.ict-pulse.com/2016/04/roundup-week-3-april-2016/

Mar 16 2016

4 reasons why Flow’s customer service needed revamping

Caribbean telecoms firm, Flow, is changing revamping its customer care. Here are four problems customers experienced with the current arrangement. Though there had been rumours for several months, last week, regional telecoms giant, Flow, signed a contract with Advantage Communications to provide its contact centre services from the latter’s Jamaica location (Source: Jamaica Observer). Currently, …

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Permanent link to this article: http://www.ict-pulse.com/2016/03/4-reasons-flows-customer-service-needed-revamping/

Mar 14 2016

Roundup: for the week ending 13 March 2016

A roundup of the latest ICT/technology news from across the Caribbean region for the period Monday 7 March to Sunday 13 March 2016. Monday, 7 March 2016 Mobile gaming operators charge Police harassment Bahamas – Grand Bahama mobile gaming operators are accusing the Royal Bahamas Police Force (RBPF) of harassment… more Belize getting $20M, nationwide …

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Permanent link to this article: http://www.ict-pulse.com/2016/03/roundup-week-13-march-2016/

Feb 08 2016

Roundup: for the week ending 7 February 2016

A roundup of the latest ICT/technology news from across the Caribbean region for the period Monday 1 February to Sunday 7 February 2016. Monday, 1 February 2016 BTC launches ‘quad-play’, FLOW TV in Bimini Bahamas – The Bahamas Telecommunications Company (BTC) has announced that Resorts World Bimini has requested the installation of FLOW IPTV and other BTC broadband …

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Permanent link to this article: http://www.ict-pulse.com/2016/02/roundup-week-7-february-2016/

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