Tag Archive: outsourcing

Dec 12 2016

Roundup: for the week ending 11 December 2016

A roundup of the latest ICT/technology news from across the Caribbean region for the period Monday 5 December to Sunday 11 December 2016. Monday, 5 December 2016 Port’s Ultimatum To Freeport Web Shops Bahamas – The Grand Bahama Port Authority (GBPA) has issued an ultimatum to Freeport-based web shops, after the Government allegedly “hijacked” and …

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Permanent link to this article: http://www.ict-pulse.com/2016/12/roundup-week-11-december-2016/

Nov 16 2016

Will software robots make humans obsolete in the workplace?

Organisations worldwide are excited about software robots, but for the ordinary Joe, there are already concerns that these robots will replace us in the workplace. We discuss the issue, and highlight an implication that should be of concern in the Caribbean. At the inaugural student conference of the Institute of Chartered Accountants of Barbados, Minister …

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Permanent link to this article: http://www.ict-pulse.com/2016/11/software-robots-humans-obsolete-workplace/

Aug 29 2016

Roundup: for the week ending 28 August 2016

A roundup of the latest ICT/technology news from across the Caribbean region for the period Monday 22 August to Sunday 28 August 2016. Monday, 22 August 2016 Technology Observations From Belize Belize – In July, I had the opportunity to join a team of 37 people and spend a week helping the citizens in Progresso, …

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Permanent link to this article: http://www.ict-pulse.com/2016/08/roundup-week-28-august-2016/

Jul 04 2016

Roundup: for the week ending 3 July 2016

A roundup of the latest ICT/technology news from across the Caribbean region for the period Monday 27 June to Sunday 3 July 2016. Monday, 27 June 2016 Telecom Provider Pledges ‘Unheard Of’ Service Levels Bahamas – A newly-launched telecommunications provider yesterday promised “unheard of” service quality levels for the Bahamian market, as it will incur …

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Permanent link to this article: http://www.ict-pulse.com/2016/07/roundup-week-3-july-2016/

Jun 15 2016

5 cautions about the Caribbean’s increasing reliance on call centres and BPO

Although many Caribbean countries are looking to offshore outsourcing to rejuvenate their economies, it is not plain sailing. Here are five cautions. In these tough economic times, when unemployment is high, and traditional sectors are not generating the revenues desired, many Caribbean countries are looking to offshore outsourcing, specifically the call centre and business process …

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Permanent link to this article: http://www.ict-pulse.com/2016/06/5-cautions-caribbeans-increasing-reliance-call-centres-bpo/

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