Tag Archive: outsourcing

Jun 13 2016

Roundup: for the week ending 12 June 2016

A roundup of the latest ICT/technology news from across the Caribbean region for the period Monday 6 June to Sunday 12 June 2016. Monday, 6 June 2016 Union laments award of mobile license to CBL Bahamas – While the Christie administration and Cable Bahamas Ltd. (CBL) are celebrating the announcement that CBL has officially been awarded …

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Permanent link to this article: http://www.ict-pulse.com/2016/06/roundup-week-12-june-2016/

May 16 2016

Roundup: for the week ending 15 May 2016

A roundup of the latest ICT/technology news from across the Caribbean region for the period Monday 9 May to Sunday 15 May 2016. Monday, 9 May 2016 PM: BTC ‘given away for nothing’ Bahamas – Prime Minister Perry Christie said that, given the fact that government’s debt in connection with the legacy pension for workers of …

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Permanent link to this article: http://www.ict-pulse.com/2016/05/roundup-week-15-2016/

Apr 18 2016

Roundup: for the week ending 17 April 2016

A roundup of the latest ICT/technology news from across the Caribbean region for the period Monday 11 April to Sunday 17 April 2016. Monday, 11 April 2016 John Gomez named new Chief Operating Officer of Cable Bahamas Bahamas – Cable Bahamas Ltd (CBL) announced today that John Gomez has been appointed Chief Operations Officer of the …

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Permanent link to this article: http://www.ict-pulse.com/2016/04/roundup-week-17-april-2016/

Apr 04 2016

Roundup: for the week ending 3 April 2016

A roundup of the latest ICT/technology news from across the Caribbean region for the period Monday 28 March to Sunday 3 April 2016. Monday, 28 March 2016 Business Monday: ICT Changing Our Lives Barbados – AS BARBADIAN companies look to achieve greater efficiencies they are being reminded that leveraging advances in communications technology is imperative …

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Permanent link to this article: http://www.ict-pulse.com/2016/04/roundup-week-3-april-2016/

Mar 16 2016

4 reasons why Flow’s customer service needed revamping

Caribbean telecoms firm, Flow, is changing revamping its customer care. Here are four problems customers experienced with the current arrangement. Though there had been rumours for several months, last week, regional telecoms giant, Flow, signed a contract with Advantage Communications to provide its contact centre services from the latter’s Jamaica location (Source: Jamaica Observer). Currently, …

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Permanent link to this article: http://www.ict-pulse.com/2016/03/4-reasons-flows-customer-service-needed-revamping/

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