The global outsourcing playbook is being rewritten. As AI automates entry-level tasks, Caribbean countries must move beyond the call centre in order to remain relevant in the emerging dispensation. We outline a four-pronged strategy through which countries can redefine their outsourcing future.
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Three years since its launch, JAM-DEX remains at a crossroads. Although the digital currency is fully operational, it still accounts for only 0.1% of Jamaica’s total money in circulation. In this article, we dive into the current stalemate between the Central Bank and commercial institutions and revisit the five critical roadblocks we identified back in 2023 to see how much has actually changed.
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The Caribbean’s digital ceiling is still made of paper. With Jamaica recently launching its new e-transactions policy and other countries finally making longstanding laws truly functional, the region is at a tipping point. This article explores why adopting electronic signatures is the key to unlocking regional growth and staying competitive in 2026 and beyond.
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Earlier this week, a US court delivered a historic verdict, finding Meta and Google liable for intentionally designing addictive platforms that harm children. In this article, we discuss the case, the ruling, and what Caribbean societies may need to consider going forward.
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The Caribbean Examinations Council (CXC) recently marked a “landmark success” with its first fully digital and hybrid examination cycle in January 2026. While the transition signals a bold leap toward modernisation, it also exposes a widening digital divide. We discuss balancing the technological ambition with the ground-level realities of the Caribbean classroom.
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